Striking the right tone is vital in your electronic newsletters and emails to connect with your audience and build credibility. Choose the wrong tone and you can confuse or alienate clients, customers, prospects and employees. Choose your tone for
Do you include smiley faces in the press releases you send out for your company? How about in your other business communications? It’s a subject worth discussing. Well-placed emoticons — to the right recipients — can add a warm,
When it comes to business communication, the perception of the listeners is what counts. How effective is your communication? Take a look at this checklist for business communication and persuasive success based on business c0ommunication expert Dianna Booher's new
Bad communication doesn’t just happen in public. It sneaks into organizations and becomes toxic to every area of the business, notes Rob Carpenter in his Business2Community blog. Poor internal communication with your team on the vision for your product
The most important conversations all of us have are those with ourselves. I call this Self-Talk. My wife sometimes will actually talk aloud to herself. That’s one form of self-talk. It’s more common, however, to talk
When I am having a conversation with someone, I don't expect him to agree with me all the time, but I DO want him to be "on the same page." That way, if he disagrees, at least I
I am going to practice what I preach and get right to the point. If you are short on time, just read the bold print below. 1. People have short attention spans -- make your point succinctly.
What do communicating with clients and playing poker have in common? 1. Improving your skill, improves your chances of success. 2. Paying attention (to your client or your opponent) gives you valuable information.
Two weeks ago in this blog, I discussed Should I Text in Business ? The decision of whether to use text messaging was an important one for the executives at Malaysian Airlines this weekend. Apparently the