LISCO, Telecommunications Service ProviderTo Whom It May Concern:
I approached Lewis Denbaum & Associates because we wanted our Customer Service Representatives at LISCO to have all of the tools needed to communicate effectively with our customer base. Lewis Denbaum & Associates helped us by doing just that. I saw our employees using their new skills immediately. The most beneficial skill learned was how to make our customers feel like they were really being listened to and not just another phone call.
I would recommend Lewis Denbaum to people who are looking for help in communicating either on a business or personal level. This workshop is designed to cover so many different aspects of communication that one will be hard pressed to come away without new skills and knowledge.
Director of Human Resources
Fairfield Iowa Arts & Convention CenterLewis Denbaum recently provided an excellent workshop for the Fairfield Arts & Convention management team. The team of six spent four hours with Lewis discussing employee communication, focusing on improving relationships and communication amongst our team, with clients and vendors. The Center is a time-sensitive operation, often stressful moments of preparation and execution of more than 600 meetings and events per year so this session with Lewis provided excellent examples of active listening and responsible speaking. We are already seeing the benefits of Lewis’s skills and delivery style. Lewis’s sessions were a great balance of insight, examples and demonstration.
Rustin Lippincott | Executive Director
Fairfield Arts & Convention Center
Fairfield Iowa Convention & Visitors Bureau
City of Fairfield Parks and Recreation Dept. Dear Mr. Denbaum:
The City of Fairfield Parks & Recreation Dept. had the opportunity to work with you to help our business work better as a team. Our primary focus was on communication. I chose you to help us because I was impressed with your background and our informal discussions about some of the issues we were facing. You helped us solve our issues by meeting with me an hour each month to review hurdles that I was facing. Furthermore, your half-day quarterly workshops for my employees gave us communication tools that we now use daily. Now, issues that were roadblocks in the past, do not keep us from moving forward.
Derik Wulfekuhle, Director
City of Fairfield Parks and Recreation Dept.
We had the pleasure of participating in Lewis’ 4-hour ‘Business Communications’ workshop. The workshop was concise, informative and interspersed with practical role-playing. We received several real pragmatic business and personal communication tips from Lewis including some preemptive techniques that we have already incorporated in our business procedures. The workshop was also a lot of fun that aided in team building as well. We all appreciated the time we got to spend with Lewis and would recommend his workshop to everyone. His communication tips are not just helpful in business but also in personal associations.
Shreyash Nayak | Vice-President
Insurance Resource Center, Inc
I am writing this letter of recommendation hoping the recipient recognizes the wonderful impact Lewis’s Communication Teaching had on my business and personal communication skills. As an insurance agent I am in front of my clients or prospects, either in person or over the phone, constantly throughout the day.
Lewis’s clear, concise analysis and directions have decidedly allowed me to consciously accomplish three things:Connect better with the person I’m communicating withListen and understand the person betterBe aware of the words I am using and the impact on the person. I believe any organization whose employees attend Lewis’s workshops will get way more than the cost of the workshop.
Neal Gritz, President